Hotel Head Housekeeper

Company Name:
Town Pump, Inc.
Responsible for supervising the housekeeping staff. Duties include: hiring, training, evaluating and scheduling all members of the housekeeping department; inspecting all rooms daily ensuring quality controls are met; assigning laundry attendants' duties; generating supply requisitions; maintaining a lost and found department; and maintaining the linen and supply inventory.
_" Genuine hospitality from genuine_
_people committed to providing comfort_
_and service"_
While executing these duties, the successful candidate will demonstrate the core values of:
Go above and beyond
Warmly greet and Acknowledge every guest encountered
No gossip
Take ownership - Own it / Solve it
Check it at the door
Maintain your property at a greater level than our competition
1. Supervises all housekeeping staff members, hires new staff members as needed, and documents warning notices when company policy has been violated.
2. Evaluates housekeeping staff members.
3. Plans the work for the housekeeping department and distributes assignments accordingly. Inspects all hotel rooms daily, to include morning check of unoccupied rooms and inspection of each room assigned after completion.
4. Assigns laundry attendants' duties or any special assignments that may be deemed necessary.
5. Schedules staff members and assigns extra days off according to the occupancy forecast.
6. Maintains records on all staff members within the department.
7. Informs new staff members of the company's rules and regulations.
8. Trains and assigns new staff members to work with experienced staff members. Checks on the work of the new staff members and observes continuing performance for evaluation and review.
9. Inspects the housekeeping staff to determine if they are working as assigned and checks the quality and quantity of their work.
10. Checks all areas of the Motel - rooms, public areas, store rooms, etc., especially places likely to be overlooked by staff members when cleaning.
11. Generates supply requisitions, such as chemicals, equipment, etc.
12. Holds regular meetings for the purpose of continued training and proficiency and keeps minutes of the meetings.
13. Responsible for linen and supply inventory. Retires linen as necessary with approval of Motel Manager.
14. Coordinates with Maintenance on required repairs.
High School diploma or GED or related experience in the area of supervision.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift 30 lb. regularly and 50 lb. occasionally.
Ability to stoop, bend, kneel, walk, carry, lift, climb, and have manual dexterity.
Ability to tolerate cleaning solutions occasionally, wearing proper protective equipment..
Date: 2014-09-17
Country: US
State: MT
City: Miles City
Postal Code: 59301

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